Settled in the heart of Sofia, amidst the main shopping street Vitosha Boulevard, the Alexander Nevsky Cathedral and the National Palace of Culture, Marrinella Apartments provides a true home-away-from-home experience mixed with the Bulgarian warmth and hospitality. Established in 2004, as a rental company with only one apartment, Marrinella Apartments has shown constant growth in the number of managed apartments and continuous improvement in the quality of provided services. Owner Iliana Miltenova points out, “We are flexible, reliable and friendly. We work to satisfy our clients, to make them happy and ensure they come back. They are on the pedestal of our work”. She adds, “Some of our clients even decided to buy apartments in Sofia and let us manage the apartment rental. We help them in the designing and furnishing process, considering our 13 years of experience in the field”.
Ensuring personalized service for leisure and business clients
Iliana Miltenova, emphasizes, “Most of the apartments are located in the strict centre of the city, on five minutes walking distance from our office. We also have five apartments very near to the central bus and railway station, which is very convenient for clients that are constantly travelling”.
All apartments offer contemporary design and are individually furnished with modern furniture. Every apartment offers flat-screen cable TVs, free access to Wi-Fi, air-conditioner, and a fully equipped kitchen with kitchenware and a microwave. The company also provides individual drivers on the request of the clients. She explains, “The driver is very good, very polite and speaks several languages. We also offer laundry service for our clients and basically we fulfil every request they have, such as special salad mixers and safe ᾮ.
The company accommodates business and leisure travellers. “In summer and during the Christmas Holidays most of our clients are families for a short-term stay. 70% of our overall guests are foreign business clients, mainly from the IT sector, staying in our apartments for a longer period”, Iliana Miltenova says. Marrinella Apartments collaborates with taxi and rent-a-car companies, in order to provide better conditions and discounts for the clients.
Envisioning continuous development and international partnerships
Discussing company’s further perspectives, Iliana Miltenova highlights, “We are interested in foreign investors that will entrust us with the management of their apartments here in Sofia. My dream is to have the apartments in one building and expand as a real estate agency considering the connections in the business”. She concludes, “I would like to invite everyone to visit Sofia, to see, taste and feel the Bulgarian culture”.