Exceeding Clients’ Expectations Avis

Gabriel Galeteanu, General Manager
Gabriel Galeteanu, General Manager

Avis Romania provides the world-class service that customers expect of the global Avis group. As Gabriel Galeteanu, General Manager, puts it, “If customers want high quality car hire service, here we are.”

All the advantages for which Avis is known worldwide

The company’s membership in the global Avis group is a significant advantage, because customers can not only find the service they are familiar with; they can also access the international Avis reservation system online. “We have the same culture and values as Avis worldwide and all the services that Avis offers anywhere are offered here in Romania,” Galeteanu says.

Avis Romania specialises in serving corporate customers from all over Europe and beyond. Now Avis is working to attract local customers as well. “Twenty years ago, Romanians could not afford to hire or buy cars. Now the average income is higher, and our domestic market is growing,” Galeteanu says.

Modern fleet of over 500 vehicles

The Avis fleet which includes over 500 vehicles in a choice of more than 20 models is modern and well maintained, and all vehicles are replaced after a year or 30,000 km. Vehicles are replaced in case of any problems. Optional GPS systems are available. Avis also offers an extensive network of 14 offices throughout the country.

“We really do try harder! Our service brings smiles to our customers’ faces,” says Gabriel Galeteanu proudly. Chauffeured vehicles, 24-hour roadside service, airport transfers, and long-term car hire are a few of the services, which have given Avis Romania a competitive edge.

Anticipating clients’ needs

Avis Romania’s staff members speak Romanian and English and many are learning other languages, particularly French, German and Italian. As Galeteanu explains, “We know that it gives a positive image to clients when we can speak to them in their native languages. Our main objective for the future is to continue to anticipate our clients’ needs and to be ready to satisfy them.”

9 Mihail Moxa St., – Bucharest, 1
Tel: +40 21 210 4344
Fax: +40 21 210 6912
[email protected]